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Re: Solution Manager (Diagnostic Agent connection Error)

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Hi

 

Please check the user type for SM_INTERN_WS, User authorizations validity etc.

 

Its better to recreate the web services and ports.

 

Please check the below notes.

 

1776552 - SOLMAN_SETUP - Step Connect Diagnostics Agents fails with "ICF Error when receiving the response: HTTPIO_PLG_CANCELED"

 

1738353 - Diagnostics Setup fail with SOAP error and ICM_HTTP_CONNECTION_FAILED



Re execute the step 4.3 enable web services.


can I leave it as is with only solman local SLD and all Diagnostic Agents connect to the single SLD.  Yes, Or I can say it is having broader perspective, you need to check what are the SLD's being used in your landsacpe for example standalone SLD or PI system SLD, Later you need to connect your solman SLD with that or it solely depends on how your infrastructure is.



Further


Start transaction SOAMANAGER on Solution Manager System
Search the consumer proxy corresponding to the failing Web Service call:

  • Diagnostics Agent related Web Services.
    Consumer Proxy = CO_DIAGSTP_WS_AGT_SMDAGENT_MON
    Logical Port = LP_WS_SMDAGENT_MONITORING
    (Java Web Service : SMDAgentMonitoring)

If the Logical Port can not be found, make sure the automatic activity 'Create Logical Ports' was successfully executed in System Preparation (Configure Connectivity->Enable Web Services).

Select the Logical Port (from the 'Configurations' tab).
Possible actions:

  • Use the 'Ping Web Service' button to reproduce the error caught by solman_setup. NB : depending on your Solution Manager version, you may get the error : "Web service ping failed (RC=403). Service Ping ERROR: Forbidden". This error is specific to SOAMANAGER and hides the actual behavior (successful or unsuccessful) of the Web Service call. It must thus be ignored. See SAP Note 1819559.

 

Regards

Rishav



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