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Re: How to create SAP C4C new Ticket from HCP

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Hi Manoj,

 

It seems like the generated "Create" form contains arbitrary properties. From my experience the minimal set of attributes required for creating a new ticket is this: (attribute ids - possible values)

1.  CustomerID:"1000497"

2.  DataOriginTypeCode:"4"

3.  Latitude:""

4.  Longitude:""

5.  Name:"Service Request title"

6.  ProductID:"P200010"

7.  ServiceIssueCategoryID:"AS"

8.  ServicePriorityCode:"3"


For more information you can take a look at the following documentation created by the Cloud for Service colleagues on git: GitHub - SAP/C4CODATAAPIDEVGUIDE: The SAP Cloud for Customer OData API Developer’s Guide complements the SAP Cloud for C…


Regards,

Ido



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