Hi Ginger, I saw the quick guide, but I understand that what Customer wants requires developments. The scenario is from a Customer that is implementing the C4C with a service, sales, marketing and integration scenarios with ECC. Today they use the CS process at ECC and already have some developments to generate various documents automatically, including MIRO. What they want is exactly to replace this current process by the work ticket, but to do this, at ECC, it would be necessary to issue an Account Payable or directly MIRO. In 98% of the cases they have to pay the technician and not only an invoicing of accounts to receive. I believe that this scenario would be really necessary development from ECC side. Thanks for your reply in advance!
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